Black tree design

Yessss!!!

It's in

7 weeks after the initial order, the little bastards arrived. In short my experience with BTD:
- Miniatures : 4 stars (not bad at all, sculpts are nicely detailed and pretty precise)
- "Bang for the buck value" : 5 stars (one of the cheapest brands online, yet nice sculpts)
- Delivery: 1 star (no track-trace number. Estimated time exceeded by far)
- Communication: 2 stars (did respond to some mails. Response was very polite but had not much usefull information)

Boy, am I glad they are in now

I would only consider ordering there again if :
A. I had enough time on hands
OR
B. their delivery and communication procedure upgraded by a lot


If we have to believe the corresponding partner, something is done at the moment, so for others there is still hope!

Congrats !!!
Their delivery and communication procedure has improved a lot it seems.
Glad you got your stuff as this is always a frustrating situation to be in.

CONGRATULATIONS! The thread was taking on the aspects of a Homeric Saga. Be sure to reread this thread prior to another order.

Thnx both of you.

@willet: I've never had these delivery stuff with any other company. They either supply super rapid (read: 5 days from USA to Europe!) or it took around ten days and I got supplied with an TNT-number, confirmation mails and all.

@alan: I will do that for sure. It's just such a shame that these great guys are so hard to get, simply because the order-system is based on "suprise-delivery". Just upgrading and getting it right would improve the company status and order percentage by at least 50%.

I'm just glad they arrived. Now I will make the promise that I will upload photos in the upcoming 1 or 2 weeks where I at least undercoated them, and maybe even put a layer of paint on the orcs.

IT IS A BUMMER, but there are a number of companies that make SUPER minis that are nearly impossible to get other than locally...RAFM & Fenryll spring to mind. G.W. & a couple other "big" mini makers sometimes make me forget than most of the Folks in the business are rather small outfits with limited capabilities for handling orders. C'est la vie, eh?!

I'm glad to hear read that you did receive the minis.

I occasionally order CDs from the USA and it often takes around a month for them to arrive. Sometimes, this is even the case for UK orders.

And .. the exact opposite happend to me with an order from black HAT miniatures.

Ordered last sunday, dispatched on tuesday, got in today! I was amazed. That's a deal well done I'd say!